FAQ’s
What carrier ships our jewelry?
Our primary carrier is the US Postal Service Priority Mail. They are at your mailbox everyday and our orders are delivered within 5 or 10 business days.
How is your customer service?
Our customer service is exceptional. You can always contact us by using online email form 24 hours a day 7 days a week. Why don't we have a toll-free phone number? We pass the discount to you by reducing the overhead. We believe that online email forms provide a better quality of customer service, but with much less cost. Click here to contact us.
How do I know your silver jewelry is authentic?
All high quality silver items are stamped with a "Sterling Silver” or ".925" mark. This mark designates the precious metal content of the jewelry, and under federal law, must be accompanied by a maker's mark or registered trademark. At Fancyjewelryco.com all of our jewelry is stamped with 925 sterling silver (No Exception) Click jewelry education Info.
What are your customer service and website hours?
Online Shopping 24 Hours Day & 7 days a Week (contact us) we have live updates every minute featuring something new and exciting every time.
Who is Fancyjewelryco.com?
FancyJewelryco.com provides High quality from earrings, bracelets, to Pendants; you will be just a click away to the world’s most innovative products backed by the kind of personal service you don’t see anymore. Our products and services are designed to improve the way YOU live. Whether you want to look younger, feel better, simplify your life, build a hobby or socialize in a more fashionable way, Fancyjewelryco.com delivers unparalleled quality, value and service. All this is available through our convenient and secure website, filled with products you want, but can’t find in stores.
Will you sell or share my name to another company?
We do not distribute any of our customer information to other companies. For more information, see Privacy Policy
Which types of payments do you accept?
We accept all major credit cards: VISA, MasterCard, American Express and Discover. we also accept PayPal.
Is it safe to buy on www? And how safe is my credit card transaction at Fancyjewelryco.com?
YES! With few precautions you can avoid the long lines and hassles of department stores. One of the biggest advantages you, the buyer, has is you are in control! you can research different prices, qualities, quantities, vendors, and products all with the touch of your finger tip along with the comfort of you own home. We at FancyJewelryco.com take it step further and make it fun and easy to navigate our exquisite line of free silver jewelry 24 hours a day. in order to be safe and protect yourself all you have to do is take a few small steps: First look for the lock banner! This ensures that all your submissions will be encrypted and cannot be read by unwanted third parties. Our shipping cart is 128-bit (industrial standard) SSL encrypted and PCI/CISP compliant, thus your personal information and credit card information is highly protected and secured. Being a Hacker-Safe website, our online store has been extensively tested everyday by controls can, a reputable internet security company. Additionally, all of our customers database are confidential and we DO NOT use or trade customer’s information to third party. Another important guideline is to keep all receipts electronically. Finally always use common sense. Products are often described unrealistically to deceive you. be sure to analyze the images for their authenticity. All of our pictures are of the actual item as opposed to fictitious sharpened, curved, and colored pictures crafted on Photoshop. Happy planning and we hope you enjoy your shopping experience here at Fancyjewelryco.com
How do I ship to another person?
From the form you check-mark titled "Ship To". Enter the address you wish to ship your order to. You can send someone a gift! We do not write or include anything in the jewelry pouch that this jewelry was free!
When will my order ship?
We normally ship your order within 24 to 48 hours unless the item has been stated as special or back order. We will email a final confirmation to you right after your order is shipped. Please note: Most orders are delivered within 5 to 10 working days from date of order. You will be notified of any delay.
How do I request a product I don’t see on your website?
Once you see a product on our site it will let you purchase instantly! Once product is removed you will have to wait until the product comes up again.
What do I do if I have a question not answered here?
If the above links do not answer your inquiries, please contact us via email and we will get back to you within hours.
Why are your charging shipping and processing charges?
Our shipping and processing charges cover all associated costs and services including labor, taxes, employees, website, packaging, and USPS carrier first class mail. Carrier and processing costs only $6.95. No charge for jewelry.
Do you accept international orders?
No international shipping. At this time we offer only United States consumers only.
Is there a limit on the number of items?
There are no limits on the number of items a customer can buy; after all it’s free! However, to be fair one item per order
What do I do if my order does not arrive?
In most cases it may be delayed or misrouted we suggest a wait of at least 4 weeks. If you have still not received the package please contact us via email we will open a claim form for you.
How can I view the items I have ordered?
An Order History is found on the contact us page where you can view past items. It also provides details and the status of each item.
What is the guarantee on the jewelry?
We at Fancyjewelryco.com guarantee pure sterling silver on all our jewelry. We are confident that all our customers will be satisfied.
What is the cancellation policy?
Unfortunately, once an order is placed it cannot be cancelled, all orders go directly to processing and chances are your order would have been packed within hours of placing it.
Can the jewelry be presentable as a gift?
Sure, jewelry makes an excellent gift! Besides getting free jewelry for yourself, splurge your friends and family for all occasions as well. Each item comes with a beautiful gift jewelry box.